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(More customer reviews)BACKGROUND. I have a newly remodeled (2008) extra-large-kitchen with three Grohe 33-939-AVO faucets. All three faucets worked perfectly after installation (and two of the original faucets are still working perfectly). However, one of the original faucets "froze up" after less than a year of service. I replaced it early this year with a new faucet. The replacement faucet appeared to work perfectly, but then after a few months of use, the replacement faucet froze up in exactly the same way as its predecessor. Once again I have replaced it with a new faucet that appeared to be working perfectly. But now, after less than a month of use the new replacement faucet is beginning to freeze up.
PROBLEM. The housing (spout), which should swing freely back and forth, binds against the stationary inner manifold that is anchored to the countertop. This causes the spout to not swing freely.
I tried to explain this problem to Grohe technicians, but I did not have much success. One of the technicians seemed convinced that it was the cartridge binding against the housing that was causing the problem. This is clearly not the case, since the housing remains frozen even with the cartridge removed. Another technician speculated that the housing might be binding against the countertop. This is also not the case since forcing the housing to rotate causes the stationary inner manifold to rotate.
The Grohe technicians profess that this problem is new to them. I find that hard to believe since two of the FIVE Grohe faucets I installed had the problem, and a third one is in the beginning stages of the problem. Also, one of the two Grohe faucets in my daughter's kitchen has the problem.
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Grohe 33 939 000 Europlus II pull-out spray, ChromeGive your kitchen a fresh new look with GROHE's range of single lever kitchen faucets and two handle kitchen faucets. A GROHE mixer faucet will bring style, ergonomics and long-term reliability to your kitchen.Grohe 33 939 000 Europlus II pull-out spray, Chrome Features:; Single loop handle kitchen pull-out; Dual spray control; SpeedClean anti-lime system; Ceramic cartridge; 59 inch extractable hose; 9 5/8 inch spout reach; Quick installation system; Stainless steel braided flexible supplies; Integral check valves; Single hole installation; IAPMO File #1750; Flow Rate: 2.2 at 60 psi, 2.5 at 80 psi (9.5 lpm); Code Compliance: ASME/ANSI A112.18.M, ASSE Standard 1016, ANSI/NSF Standard 61, ADA Compliant
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