Average Reviews:
(More customer reviews)Well I think Moen's "life time warranty" is a joke. I purchased 2 bathroom sink faucets, 2 bathtub spouts including the handles and shower heads, along with a kitchen faucet. While they are in different styles, they are all the same finish, brushed nickel. Shortly after 5 months the finish on one bathroom faucet looked like it was discoloring/disintegrating. I contacted Moen, sent them pictures and was told "you must have used a harsh chemical on them. That isn't covered under warranty". I told them I clean all the faucets the same way and only one was discolored. I asked how is was possible that only one is bad when I used the same cleaning product on all of them. They replied "if it was a defective finish then it would be all over the faucet, not just the base." I told them it wasn't just the base, that the handle was starting to show the start of the same discoloration. They looked at the pictures and disagreed. I told them I didn't used anything harsh as I have asthma and chemicals bother me. They had to gall to tell me that I probably dropped Windex on the faucet when I was cleaning the mirror. I use a green window cleaner from a natural food store. That is the last time I buy Moen. I had to spend another $[...] to replace it after only 5 months.
Check out these pictures and you decide.
[...]
Click Here to see more reviews about: Moen 86001CBN Quinn Roman Tub Bath Faucet, Two Handle Brushed Nickel
No comments:
Post a Comment