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(More customer reviews)I found out about Chanson Alkalinizer products in late 2008 while searching all over trying to find a manufacture whose products not only have reliable backgrounds, positive customer reviews but solid sales records, besides the indispensible science behind their products. I didn't like what I found out there, mostly without an available manual to check out. After reading around on Chanson's U.S. site as well as its Taiwan site, I decided to give Chanson a try, since they are a Taiwan company that is selling ionizers all over Taiwan with a seeming monopolizing popularity, and have also sales department conveniently in Shanghai, China.
I have two residences, one in the U.S., the other in China. I initially wanted this installed for my house here (hopefully this summer I will find time and a good plumber to get this done, since I can't at all DIY). I can comment on the VS-70 that got installed (by Chanson's own visiting staff) in Feburary 2009 in my China residence.
First of all, I was nervous when I talked to a lady in Chanson's Taiwan headquarters and was told that they have a 'factory' in Shanghai. I didn't like that fact at all! You know, with all the outrage about China's nutorious quality (and often safety) deficiency in their domestic as well as export products. But then my mother contacted their Shanghai department directly and found out that they are not fully equiped to 'manufacture' these machines, but only essembling the parts originated from their Taiwan factory for the purpose of lowering labor costs for sales in mainland China. Their price was slightly cheaper due to this I guess, by a few hundred dollars.
The nice thing was that they actually flew a staffer from Shanghai to Dalian (my actual location) to install the VS-70 and the H3 filters (yes I added the H3 filters although the water quality in Dalian is superior for China, but I wanted to be safer). I recommend a water softening armor if your water is hard, but neither of my abodes would need it.
The Chanson employee was adorable and professinal, flew into Dalian, brought along the equipments and installed it in a hour and a half. We actually had to remove a no-longer-useful little faucet from the metal sink and drilled its hole bigger to fit the Chanson fauset in, which took some struggle. So if you plan to do the same thing, you better seek help from a professional. btw, you do need some undersink space if like me, you want trash disposer, Chason's unversink unit (which is not huge) and a H3 filter set (of 3 filters).
Immediately after the installation we tested the water. Dalian's tap water, for China, is among the least polluted, and tastes crispy and sweet already with our old 3-step filters - but not without a metalic note. Now no more strange tastes, only yet sweeter. The guy showed us how to operate the machine, it took a couple of days of getting used to, and the only thing I don't like is that the voice is so tiny (there is only one little "speaker" - some needle holes on the back of the top LCD display) and easily overwhelmed by running water.
I drank the water daily at 8.5 ph level for 5 weeks before I returned to the U.S., I had prior exprience with alkalinizing bottles and drops, which I've back on now unfortunately without a Chanson installed here :-( but of course Chanson does it much better than the primative bottles and drops (which are more suitable for travels), with added filtering and inonizing. Since my consumption of alkalinized water 8 months ago (my first bottle is made by a venture brand by the Korean company Lotto), the most noticeable change I've felt is less fatigue (I'm only 32 but I've been "semi-healthy" for years due to stress), less breakouts in skin, and more regular bath-room routine! I also noticed faster hydration if I drink this water after work-outs versus the bottled mineral water sold at the gym.
I didn't have the need to dispense acidic water yet, but when the upper faucet was discharging 8.5 water (I had this setting locked for convenience), I would put a container underneath the small faucet to catch the acidic water, and save it for washing soiled kitchen towels, it gets rid of the grease like a charm, without the need for detergent! Know that at the biginning of the cycle, before the LCD and voice tell you that ionized water is dispensing, there is a brief 'generating' period, I didn't PH test this part of water, and think it is merely 'purified', but sine it's brief enough (for seconds) and Dalian's tap is already at 7.3 to start, I also consumed the 'generating' period's water. In about 5 weeks of normal consumption (of drinking only, by 4 people), the machine self-cleaned 2 or 3 times (whenever it 'decided' to) at the end of a dispensing cycle, all it did was by a 'reverse cycle' let water out of both faucets for a minute or so.
My kitchen in Dalian, regardless of it being in China, is nearly chemical free. I now have the Chanson, and Lotus sanitation system (sold also on this site Lotus Sanitizing System with Multi Purpose Bowl - LBU100), and when I have to use detergent, Mrs. Meyers. (Yes, a little high-maintanenced, but I do bring or ship personal supplies into China from America, but in this highly contanimated world, this is not at all too much work).
I am going to install a VS-70 in my house here as soon as I return from my vacation - in the short 3 weeks since my return from China, I've grown increasingly unhappy with my water bottle and drops.
I highly recommend this great machine, it makes life just that much more enjoyable! Check out the US distibutor's site for a manual. http://chansonalkalinewater.com/ The American seller honors a 5-year warranty, my Chinese unit that carries a 2-year warranty.
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