Average Reviews:
(More customer reviews)I bought this item in October 2010, but did not get it installed until late November - early December. Right out of the box it worked like a champ. Then the water flow started to diminish. I am on well water, but have a water softening unit. I have little to no mineral build up on any of my other faucets in the house. I went through all the troubleshooting tips in the manual. I have adequate water pressure to the faucet, but it just won't flow out of the head. I called Kohler's customer service and they were very helpful. They sent me an entire new head assembly at no charge. I replaced the head and it worked great. That was in late February. Here it is mid-April and the faucet has started acting up again. The water pressure coming out of the head is pitiful at best. Since I cannot return it to Amazon, I will try to get my money back through Kohler. This is an extremely pricey item for it to work so poorly. Oh well... lesson learned.
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