Average Reviews:
(More customer reviews)Purchased and installed this back in Oct 2006. The faucet itself is beautiful and the finish looks very expensive and has been durable through heavy use of the faucet itself.
BUT.
Around Feb 2009, we noticed that water was pooling slightly around the based of the sprayer attachment, but could not tell where the water was coming from. This week (Oct 2009) I saw a fine light spray coming from the seam of the sprayer itself while the faucet - not the sprayer - was in use. I'd say the sprayer nozzle went through medium use with us - maybe 2-3 times a week on average.
The sprayer nozzle seam is a failure point in a lot of Marielle units - see Amazon review for model 0264NZZ (also a Marielle in a different finish) and Home Depot reviews for this model (0264NUU).
I just got off the phone with Price Pfister customer service to take advantage of their lifetime warranty and it was a remarkably easy process - I spent 12 minutes total on the phone, five of which was hold time. I do have to pay shipping for the faulty sprayer nozzle, which is $5. They automatically created an account for me at [...] so I can track my case, plus they sent me e-mails containing links to how-to videos relating to installing my new part. I haven't received the sprayer yet, but given how easy and thorough the process has been so far, I'm not anticipating any problems - will comment back if I do have issues.
If I could, I've give this 3.5 stars - the customer service at Price Pfister merits the extra half-star. As it is, though, 3 stars it is. I'm pretty certain I'll have to go through this process again in another 2 or 3 years, and no matter how pretty the faucet or how helpful the customer service, a kitchen faucet just shouldn't fail like this.
Click Here to see more reviews about: Price Pfister 026-4NUU Marielle Single-Handle Kitchen Faucet, Rustic Bronze
Single Handle Kitchen Faucet with Side Spray and Soap Dispenser.4-hole installation. 1/2 in. Imps inlets. 11-7/8 in. spout height. 9-1/16 in. aerator clearance. 9-1/2 in. spout reach. 2-1/2 in. maximum deck thickness. Includes matching spray and soap dispenser.
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