Average Reviews:
(More customer reviews)I thought that Danze was a quality product, and that was the main reason that I bought this faucet. Though another reviewer has given the faucet a 5-star rating, she had not installed the faucet before leaving her review, according to her own admission.
I am not a novice at installing faucets. I have replaced all three of the bathroom faucets in my house. I have also replaced the kitchen faucet in this house once before. I have installed two other kitchen faucets in previous houses I have owned, and I also installed a kitchen faucet for a female neighbor. In other words, I know what I am doing and what is involved in the process.
PROS:
*The Danze faucet has a limited lifetime warranty.
*The stainless steel finish was nice.
CONS:
*The copper connector tubes for the hot water, cold water, and sprayer are very short (4-1/2-inches, 3-inches, and 2-1/4-inches respectively).
*The plastic support brace affixed under the deck plate is hollowed out with a crisscross honeycomb pattern, leaving only 1/8th of an inch wide edge to affix silicone sealant to under the deck plate on the front and back side.
*The cardboard box that the product came in is too narrow for the faucet. There were pressure marks on the inside of the cardboard box where the faucet's handle and hot water connector tube compressed the cardboard on the interior of the box, because the faucet is too wide for the box. There is not enough space, nor any packing material in and around the faucet to protect it in its box.
*The fact that the faucet is made in China is not included in the description.
*No warranty card included in the box.
*According to the wording in the warranty, available online, a defect in material, construction, or workmanship can easily be attributed to improper installation.
With the copper connector tubes being so short, installation on a 6-inch deep sink would be challenging, unless you have extremely small hands and a lot of space between the sink where the copper connector tubes protrude through and the back of the sink cabinet. Installation on an 8-5/16-inch deep Kohler sink, such as mine, is near impossible with such short connector tubes. I know that the price of copper is at an all time high, but chiseling consumers on the length of the copper tubing is ridiculous. Danze should have at least included flexible extension tubes to connect to the flexible water supply connector lines under the sink. I had to go to the local hardware store to purchase two 12-inch long flexible stainless steel extension tubes and two 2-inch long ½-inch male-male adaptors to connect to the copper connector tubes in order to connect them to the 20-inch long flexible stainless steel water supply connector lines already installed on my sink's hot and cold water outlets, since reaching the extremely short copper connector tubes with the faucet on the sink was near impossible without the extension tubes.
The instructions tell the consumer to apply silicone sealant under the deck plate; however, with only an 1/8th of an inch wide edge on the bottom side of the deck plate at the front and back it would have been challenging to do so without making a mess and somewhat pointless, since an 1/8th of an inch is not wide enough to make an effective seal to keep water out from under the deck plate.
Though the faucet did not leak immediately after installation was complete, shortly after its first use, within two hours after installation, it began leaking where the faucet body meets the deck plate. According to the instruction pamphlet's trouble-shooting guide:
*Problem: "Cover plate leaks around the bottom of the spout."
*Cause: "Screws that affix the gasket to the faucet are loose."
*Action: "Remove the faucet. Turn the faucet over and tighten the three screws in the base or replace o-ring."
So, I had to disconnect and remove the faucet in order to access the three screws referred to in the trouble-shooting guide. Once I got the faucet removed, turned it over, and checked the tightness on the three screws, I found that one of the three screws was stripped. It could not be removed or tightened. This was either a manufacturing defect or a defect caused by the faucet not being properly protected by and not properly fitting in its cardboard box. As a result, any weight or pressure placed on the top of the product's box would have caused undue pressure on the faucet, handle, and connector tubes.
Upon its delivery, I noticed that the laminated paper seal over the opening of the product box that the faucet came in was cut. I also notice that the thin Styrofoam open-ended envelope that is use to protect the faucet's finish during transport was torn almost in half. In other words, the product box was breached and the faucet may have been taken out or fallen out of its box sometime prior to its delivery to me.
I ended up wasting a lot of time removing the old faucet, installing and uninstalling this faucet, only to end up having to reinstall the old faucet until I can find a quality made replacement.
I returned this faucet as a defective product.
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Click Here to see more reviews about: Danze D405512SS Melrose Single Handle Kitchen Faucet with Side Spray on Faucet Deck Plate, Stainless Steel
Melrose Single Handle Kitchen Faucet - D405512
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