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(More customer reviews)I have a white hot hate for doing the dishes. I've been known to let them sit there, for days, and it's only with much sighing and groaning that I will eventually get up and do them and that was usually only because I had no clean dishes left. (Ever eat cereal out of a cake pan? I have. That's how much I hate doing dishes.)
It was time for a change.
Ordered this product on the 8th of October and it was delivered one day early to my box at the UPS store. Did not know this as seller never contacted me with any tracking number or any sort of welcome letter. Regardless, it arrived in great condition.
Had read the reviews here but since they weren't the best at the time, I looked around the internet for more reviews. Turns out, many people were very happy with this product. I bought from third party through Amazon because they were the cheapest price all around. (If you go to the third party's web site, it's more expensive than through Amazon.)
As I waited, I read the online manual and honestly, the online manual makes set up seem a lot more work and trickier than it actually is.
The manual talks about the drain hose and how you have to lead it in to the sink. I also read reviews where some people had their drain hoses fly out of the sink and splash water everywhere. Perhaps I got a new and improved model because my drain hose and my inlet hose connect to the same piece that connects to the tap. The connection is such that at the top, you connect to your sink tap and at the bottom of the connection is a hole where the drain water flows out of but it's all one piece. The hoses are connected to the side of this piece. So there shouldn't be an issue of the hose flying out of the sink spraying water all over the place, anymore.
I was also pleased to see that this connection piece has a big red button that you push to release the pressure that has been built up inside the hose. This way, when you want to remove the connection from the tap, you push the button, release what water remains inside as well as the pressure, and then can safely remove the connection from the sink tap. I've had a counter top dishwasher before, (different brand), that had this red button and it makes a big difference. I had seen no indication that this would have that red button so was quite happy.
Connection for hoses fit right on to my tap, needed no adjusting after I took off a piece from my tap to reveal the threading. You do need to be aware that you need to check all connections throughout the hose as some of them aren't tightened in shipping. Before you start your first load of dishes, make sure all are tight so that no water sprays out when you turn on your faucet.
I had absolutely no issues at all with any water spraying from any connections. Because the instructions stated not to tighten too tightly, I tightened with my hand only and it was enough to be secure.
Loaded the dishwasher in the manner I normally load dishwashers: With as many dishes as I could put in without over crowding. Put in powder dishwashing detergent, (Cascade), and Cascade rinse agent. One thing to note, the manufacturer includes measuring devices for both powder and gel for you to pour in to before you pour them in to the dishwasher. That was a thoughtful touch.
Hit P3, rapid cycle, and waited. A couple of knocks here and there and next thing I knew, I heard water swishing around. This particular cycle takes 70 minutes and I figured that was plenty of time to wash the dishes. I did as the manual stated and rinsed the dishes real quick before placing them in the washer. This helps alleviate problems with dishes not coming out clean.
My biggest concern was the rinse/drain cycle. As I said before, I've had a counter top dishwasher in the past and the connection would always pop off during the draining, sending water all over my kitchen. This model? No problem. It drained right in to the sink from the connection and the connection stayed attached to the tap/faucet.
Also, quick note: Before I attached the connector to the sink adaptor, (provided by the manufacturer), I turned the hot water on and made sure it was coming out hot before attaching and then turning on the dishwasher. I figured this would put less stress on the heating element and take less time to get the whole process going. I read that in some dishwasher manual somewhere; maybe the one for this one, can't remember.
The dishwasher does make noise. A little more noise than today's modern dishwashers but seriously? My air conditioner is louder than this dishwasher so it's not a big deal to me at all. If I'm not in the kitchen, I don't hear it at all. It makes noise but it's really not THAT loud.
Also, be aware of the size of this dishwasher. It's a little bigger than the one I had before and it's bigger than I expected. Height wise was not the problem, I was prepared for that. The width, however, was bigger than I thought it would be. For me that doesn't matter because I have a huge counter space and I have room for this dishwasher and still have room left to do other things. For some people though, be very aware of the dimensions of this dishwasher. It is quite bigger than a microwave.
I love that this product came in black. It's one of the reasons I kept researching it. Black matches the rest of my appliances. My particular model does not have a window I can see through to watch the dishes being washed so there should be no leaking problems in the door area because of it.
To summarize: It's big, it makes some noise but it's nice looking, it's so insanely easy to set up, (if you can screw one piece to another piece, you've mastered the set up, trust me), there's more room in it than I thought it would have, it has several different cycles to choose from, it cleans the dishes well, no leaks, no problems, measuring devices are included so you don't have to guess how much 12g is and it means you no longer have to look at your sink full of dirty dishes in shame, day after day. I LOVE that I don't have to do most of my dishes by hand anymore. And I love that if someone stops by unexpectedly, I won't have to be embarrassed that I have put my dishes off, yet again.
One more thing I wanted to mention: Before I purchased this item, I wrote to the manufacturer directly through an email I found in their online manual. They were extremely prompt with their replies, answered all of my questions and offered advice. That pushed me over the edge in my decision between this washer and another; the customer service.
I absolutely recommend this dishwasher to those who don't/can't have a normal size one. And if you do go with this product, order through Amazon. The $179 price is the cheapest you're going to find for a new unit.
As others have done, I will update as time goes on to let you know how things are still working with the dishwasher.
**UPDATE** One month later: Dishwasher still working very well. Have discovered through trial and error that gel works better than powder. The powder tended to leave behind a residue on many dishes. Gel left no residue.
**UPDATE 2** Two or so months later and it's still working beautifully. I have done a vinegar rinse in it, (put some vinegar in the bottom of the dishwasher and ran it without dishes), because my water is hard and can cause build up in the hoses and other areas. I believe I read that in a dishwasher manual as well, (again, it may have been the one for this unit). I figure it's part of maintenance and it works. I am still thrilled with this dishwasher.
**UPDATE 3** Just about six months later and this dishwasher still works fantastically. Because my water is hard, I've actually gone from doing an occasional vinegar rinse to adding a bit of vinegar in the bottom of the dishwasher after loading the dishes. I'll let it sit there for about 10 minutes and then run the dishwasher. CRYSTAL clean! I have had six, enjoyable, hand wash free months. I love this thing.
**UPDATE 4** It's been almost a year now and this dishwasher is still working very well. I've had almost an entire year of peace, bliss and a clean sink. This will be my last update and I hope that this review has helped someone decide to get this product. It works so well, is so easy to use and saves so much time.
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